Patients — General Inquiry

Send Us a Non-Urgent Message


Use this form to reach your care team with general inquiries or to submit documents. For urgent matters, please call our office directly.

Before You Send

Please Read Before Submitting



Important

Emails for the Following Will Not Be Responded To

You must contact our office by phone for the following:

  • Prescription New or Refills

  • Test Results

  • Referral Status Updates

  • Requesting an Appointment

  • Work/School Notes — New or a revision request.

  • Photos are not to be sent through email unless directed by your Physician to do so.

  • Messages are monitored between 9am – 4pm, Monday through Friday.

  • For appointment bookings please use the online booking system: patient.medeohealth.com/booking/apple-hills-medical-associates

  • For prescription refills please contact your pharmacy to fax a refill request to your Doctor.

  • If you require IMMEDIATE assistance contact our office by phone — a response to your message can take between 24–48 business hours. URGENT requests are not to be sent through email.

  • If you DO NOT receive a response after 24 hours please contact our office by phone.

  • Please do not send multiple messages for the same issue.

  • Send a Message

    General Inquiry


    To send us a general inquiry or submit a document, please contact our office directly by phone or use the online booking system for appointments. Our team is available Monday – Friday, 9am – 4pm.

    Call Our Office

    (905) 625-1241

    Monday – Friday, 9am – 4pm


    Book an Appointment Online

    Book via Medeo Health

    Use our online booking system for appointment requests.


    Need Immediate Help?

    Contact Our Office Directly


    For Urgent Matters

    If you require IMMEDIATE assistance, please contact our office by phone. A response to your message can take between 24–48 business hours. URGENT requests are not to be sent through email.

    View Contact & Hours